Case Study · Retail / Exterior Painting

Exterior Repaint — 12 Storefronts
9-Day Turnaround, Buckhead

12 Storefronts Loxon XP Elastomeric 9-Day Turn Off-Hours Only Buckhead, Atlanta
Buckhead retail strip center — 12 storefronts exterior repaint, Sherwin-Williams Loxon XP

⚠️ Representative image — swap for project photo when available

12 Storefronts
9 days Calendar turnaround
Loxon XP Elastomeric system
0 Tenant complaints
Challenge

12 active retail tenants. Repaint before peak season. Off-hours only.

A commercial real estate property manager in Buckhead needed a full exterior repaint of a 12-storefront retail strip before peak holiday leasing season. The existing stucco facade had visible fading, hairline cracking at column returns, and peeling sealant joints around tenant signage perimeters. A repaint would have been straightforward — except that all 12 tenants were mid-lease, fully operational, and the property manager had a zero-tolerance policy on tenant disruption during business hours.

The hard constraints: all work executed before store-open (5am earliest) and after store-close (varies by tenant, latest 11pm). No scissor lift staging in tenant parking during the day. No odor complaints to retail tenants operating food service. Nine calendar days total — the calendar was set by the start of the holiday leasing push.

Our Approach

In-house scissor lift. Pressure-wash prep. Two-coat Loxon XP elastomeric. Off-hours only.

We mobilized a four-person crew on day one — staging started at 4:30am each work day, prep and prime across storefronts progressed in 90-minute windows before each tenant's store-open time. Prep was a 3000-PSI pressure wash across the entire facade surface, with extra attention to hairline cracks at column returns and at-soil-line dirt accumulation. Stucco patches were completed as identified and allowed to cure before primer was applied.

System: Sherwin-Williams Loxon XP elastomeric — masonry primer tie coat followed by two elastomeric finish coats. Loxon XP is the correct system for stucco in the Atlanta humidity envelope: it has a perm rating that allows the substrate to breathe while still providing the crack-bridging flexibility needed for masonry that moves seasonally. We applied the primer in the late-shift prep window and the finish coats in consecutive night windows to give each coat 12 hours of cure before the next went on.

Tenant signage protection was a continuous trade — working around each tenant's branded storefront while maintaining the system warranty. We coordinated daily with the property manager on the order of work so the most-trafficked storefronts were painted during the lowest-traffic night windows. Day-9 closeout included a tenant-by-tenant walk with property management to confirm color match and finish quality.

Result

All 12 tenants stayed open. Zero complaints. Day-9 as quoted.

All 12 tenants operated throughout the project. The property manager logged zero complaints from tenants and zero complaints from shoppers during the entire 9-day window — across 11,000+ daily shoppers at the busiest storefronts. Work completed on Day 9 as quoted, with no extension and no overrun.

Post-closeout, the property manager reported a sustained lift in leasing interest over the following 60 days attributed in part to the refreshed facade. Two tenants who had pending lease renewal decisions signed multi-year extensions within the same week as the repaint completion. The 5-year adhesion warranty covers the Loxon XP system across the entire facade.